Every purchase of new diamond or gem-set jewellery over £500 will come with our 10-year guarantee. Our guarantee covers your jewellery for 10 years in the unlikely event that a manufacturing fault should occur.
All you need to do is ensure that your jewellery is inspected by our staff every six months. Bring your items and your guarantee card into the store and we will clean your jewellery free of charge. During this clean, we will check your jewellery for wear, tear or damage and advise you on any work that may be required.
For the guarantee to remain valid, any recommended work must be undertaken.