If you plan to claim under your insurance for the loss, damage, or theft of a piece of jewellery, our jewellery valuation service can help by writing an insurance loss or damage letter to present to your insurance company.
We offer this complimentary service for any jewellery you need to claim on, regardless of whether you purchased it from us or not.
The letter will give a description of your jewellery based on the images, receipts and descriptions you can provide. It will then confirm a cost to either replace or repair the jewellery, like for like with the original.
We are part of the LMG Gem card scheme, so choosing our jewellery repair services to replace or repair your jewellery should be simple. We are happy to accept payment for insurance jobs from Gem cards, direct from the insurers, or from the customer if a pay-out has been received.
We can’t make the experience of losing or damaging your jewellery less upsetting, but we can help make the process of replacing or restoring it that much easier. Please see our bespoke design page for more information on our manufacturing process.